Overview

Whippersnappers Photography Privacy Policy is in line with the government’s Privacy Act 1988

Important areas of our Policy include:

  • Any personal details provided to Whippersnappers Photography will not be forwarded, sold or made available in any way to any third party
  • Any personal details provided to Whippersnappers Photography will be soley used to carry out the duties of Photographing children in the Daycare environment. This includes to communicate effectively with Clients, including Daycare Centre Staff and Parents in relation to their own child.
  • Images captured by Whippersnappers Photography will not be reproduced, shared or used for promotional purposes without express permission of the parent/carer

Policy Detail

Whippersnappers Photography uses personal information to:

  • Provide you with products or services you or your Daycare have requested
  • Personalise and customise your experiences
  • Help us manage and enhance our service to you
  • Provide you with ongoing information regarding our services
  • Provide you with emails or newsletters from us

We follow the current Department of Education Guidelines detailed as follows:

  • The collection of images and information pertaining to children is collected exclusively for the purpose of producing photos for parents/carers
  • All data and images are stored at Whippersnappers Photography in Baldivis, in a fire proof, theft proof, water proof safe.
  • We do not destroy images, they are stored as above and are not used for any other purpose than to provide replacements to parents or carers when requested. Any paperwork listing children’s names, parent’s personal information or payment details is destroyed once images have been provided.
  • Children’s images are never shared with another body and are only used for promotional purposes with the express written permission of the parent or carer

 Adherence to Australian Privacy Principles

 AUSTRALIAN PRIVACY PRINCIPLE 1 – OPEN AND TRANSPARENT MANAGEMENT OF PERSONAL INFORMATION

1.1      The kinds of Personal Information that we may collect and hold includes, but is not limited to:

  • Full name of the child and/or the child’s parent/s or guardian/s;
  • The room of the child;
  • The Daycare Centre the child attends;
  • Postal and/or residential Address;
  • Telephone number;
  • Email address;
  • List of children’s names in attendance at the Daycare Centre on the photo day/s;
  • List of educator’s names at the Daycare Centre;
  • The Centre Director and Administrators names;
  • Customer’s credit card details (we do not store any credit card details obtained through our website. Those details are passed onto our various payment providers including but not limited to Stripe & Paypal)
  • Other details you provide to us.

 

1.2      This Personal Information will be collected:

  • If you enter your details on our website; 
  • From a participating Daycare Centre;
  • If you complete your details on a company late order form;
  • if you provide your details to us through other means.

We will hold your information as follows:

  • We retain a database of children, customers and parents and/or guardians which is maintained on Whippersnappers Photography database, which is hosted on the company’s internal computer network within Australia. Access to the database is available only to the Owner of Whippersnappers Photography. 
  • We will collect, hold and use Personal Information for the primary purpose of:
  • Fulfilling orders for photos and other products placed by the customer; 
  • Completing late order form details;
  • Service and order enquiries;
  • Product updates and offers.

We may send you marketing information if you have consented to the receipt of that information.

If you believe we have breached the Australian Privacy Principles or a Registered PP Code (if any) that binds us, then you should make contact with Whippersnappers Photography via admin@whippersnappersphotography.com.au

AUSTRALIAN PRIVACY PRINCIPLE 2 – ANONIMITY AND PSEUDONYMITY 

  1. You have the option of not identifying yourself or of using a pseudonym when you deal with us in relation to a particular matter.  
  2. However, if you do not identify yourself or you use a pseudonym, then we will be unable to provide you with any photos or other products as it will be necessary to have certain details in order to complete any order.  You accept that if you deal with us anonymously or using a pseudonym, that we may not be able to fulfil an order for you or provide any other functions or services.   

AUSTRALIAN PRIVACY PRINCIPLE 3 – COLLECTION OF SOLICITED PERSONAL INFORMATION

We will only collect Personal Information if it is reasonably necessary for one or more of our functions or activities and in particular if it is necessary to provide you with the photos or associated products or to take photos of the subject.  

The Personal Information we collect about you will be limited to the information that we need to undertake photography and/or to provide photos and/or associated products.   

We will not collect or require you to provide any sensitive information as that term is defined in the Privacy Act 1988.

AUSTRALIAN PRIVACY PRINCIPLE 4 – DEALING WITH UNSOLICITED PERSONAL INFORMATION

We request that you do not provide us with any Personal Information which we do not request from you.

If you do provide us with Personal Information we have not requested, we will, within a reasonable time, determine whether that information is reasonably necessary for one or more of our functions or activities. 

If we determine that we could not have collected the unsolicited information for the purposes of providing goods and services to you, then we will destroy the information as soon as possible or ensure that the information is de-identified.   

If the unsolicited information you provide to us is information we could have collected for the purpose of our functions or activities, then we will deal with the information as outlined in the remainder of this privacy policy.  

AUSTRALIAN PRIVACY PRINCIPLE 5 – NOTIFICATION OF THE COLLECTION OF PERSONAL INFORMATION

If we collect Personal Information about you and you have not provided that information to us, then we will take reasonable steps to ensure that you are notified that we hold that Personal Information.  We will notify you:

  • Of our identity; 
  • The circumstances of the collection of the information;
  • If the information is required or authorised under a law or court / tribunal order, then we will advise you that the collection is so required or authorised;
  • The purposes for which we have collected the Personal Information;
  • The consequences (if any) if the Personal Information is not collected by us;
  • Any other entity, body or person, or the types of entities, bodies or persons to which we would usually disclose Personal Information of the kind collected.
  • That our privacy policy contains information about how you can access the Personal Information that is held by us and to seek correction of that information;
  • That our policy contains information about how you complaint about a breach of the Australian Privacy Principals or a registered APP Code (if any) that binds us and how we will deal with such a complaint; 
  • Whether we are likely to disclose the Personal Information to overseas recipients.

AUSTRALIAN PRIVACY PRINCIPLE 6 – USE OR DISCLOSURE OF PERSONAL INFORMATION

If an entity holds personal information which was collected for a particular purpose then the entity must not use or disclose that information for another purpose unless:

(i) the individual has consented; or

(ii) the individual would reasonably expect the entity to use or disclose the information for the secondary purpose which needs to be related to the primary purpose.”

AUSTRALIAN PRIVACY PRINCIPLE 7 – DIRECT MARKETING 

We may use your Personal Information for direct marketing purposes.  

You can easily request that we stop direct marketing to you by requesting the cessation of direct marketing material through email to admin@whippersnappers.com.au or by simply clicking the “unsubscribe” link in any email we send to you for direct marketing purposes.  We will comply with such request within a reasonable time.

AUSTRALIAN PRIVACY PRINCIPLE 8 – CROSS-BORDER DISCLOSURE OF PERSONAL INFORMATION 

We are not likely to disclose personal information to overseas recipients 

Note that when you use our website we may use “cookies” which is a small text file that our site may place on your computer as a tool to remember your preferences.  You can refuse to use “cookies” by selecting the appropriate settings on your browser, however if you do this you may not have the full functionality of our website. 

Our website may contain links to other websites.  We are not responsible for the privacy practices of third parties or their websites.  If you go to other websites from our website, we advise you to be aware of and read their privacy policy.  

Our website also uses Google analytics. This is a service which transmits website traffic data to Google services in the United States.  It does not identify individual users or your IP address. However, by using our website you do consent to the processing of data about you by Google in the manner described in Google’s privacy policy and for the purposes set out above.  You can opt out of Google analytics if you disable or refuse the cookie, disable Java script, or use the opt-out service provided by Google.  

You acknowledge that no data transmission over the internet can be guaranteed to be secure.  We do not warrant the security of information you to us online.

AUSTRALIAN PRIVACY PRINCIPLE 9 – ADOPTION, USE OR DISCLOSURE OF GOVERNMENT RELATED IDENTIFIERS

We do not adopt Government related identifiers of individuals.

AUSTRALIAN PRIVACY PRINCIPLE 10 – QUALITY OF PERSONAL INFORMATION

We only collect Personal Information which is provided to us by you.  You should ensure that all information you provide is accurate, up-to-date and complete.

You must advise us if the information becomes inaccurate, up-to-date or incomplete.

AUSTRALIAN PRIVACY PRINCIPLE 11 – SECURITY OF PERSONAL INFORMATION

We store and secure your information as outlined above.

We will hold your information indefinitely. 

AUSTRALIAN PRIVACY PRINCIPLE 12 – ACCESS TO PERSONAL INFORMATION

We will give you access to your Personal Information however we will not give you access if:

  • we form the reasonable view that giving access would pose a serious threat to the life, health or safety of any individual, or to public health or public safety; or 
  • giving access could have a serious impact on the privacy of other individuals; 
  • the request for access is frivolous or vexations;
  • the information relates to existing or anticipated legal proceedings between us and you and would not be accessible by the process of discovery in those proceedings;
  • giving access would reveal our intentions in relation to negotiations with the individual in such a way as to prejudice those negotiations;
  • giving access would be unlawful;
  • denying access is required or authorised by or under an Australian law or court/tribunal order;
  • both of the following apply:
  • we have reason to suspect that unlawful activity or misconduct of a serious nature that relates to our functions or activities has been, is being or may be engaged in;
  • giving access would be likely to prejudice the taking of appropriate action in relation to the matter;
    • giving access would be likely to prejudice one or more enforcement related activities conducted by, or on behalf of, an enforcement body; or
    • giving access would reveal evaluative information generated by us in connection with a commercially sensitive decision-making process.

If we do not give you access because of any of the above reasons we will advise you in writing: 

  1. the mechanisms available to you to complain about the refusal;
  2. other matters we are required to advise you by regulation; and
  3. we will take steps to give you access to the Personal Information in a way which meets our respective needs (if possible).

We will not charge for access to your Personal Information except if the Personal Information is photographic in nature in which event we will charge our usual charge.

AUSTRALIAN PRIVACY PRINCIPLE 13 – CORRECTION OF PERSONAL INFORMATION

You can access personal information that we hold about you and we will correct that information upon your advice that it is inaccurate, incomplete, misleading or not-up-date.   

You can contact admin@whippersnappers.com.au for the above purposes.  

You will be required to provide proof of identity before any information is shared with you. 

Once we are satisfied as to your identity, we will make changes to the Personal Information held about you in writing.  

If we refuse to correct your information then we will advise you in writing of the following:

(a)  the reasons for the refusal;

(b)  the mechanisms available to complain about the refusal; and

(c)  any other matters required by regulations.

If we refuse to correct your information and you request us to associate with the information a statement that the information is inaccurate, out-of-date or incomplete, irrelevant or misleading then we will take reasonable steps to make that statement apparent to users of the information.

 

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